FAQ
Below you can find answers to some of the most common questions about PrimeCardBox, our products, shipping, and support.
Are your products authentic?
Yes. We focus on offering authentic sports trading cards, sealed hobby boxes, and collectible releases.
Do you offer free shipping?
Yes. We offer free shipping on all orders.
How long does payment processing take?
Payment processing usually takes 1 to 2 business days.
How long does shipping take?
Shipping usually takes 3 to 5 business days after processing.
How can I track my order?
Once your order has been processed and shipped, tracking information will be sent to your email address.
Can I return my order?
Please review our Return & Refund Policy for full details regarding returns, refunds, and eligibility.
How can I contact support?
You can contact us at contact@rarehitcards.shop or call +1 (323) 691-7284.